Mejorar las relaciones interpersonales en la compañía Centro Acero S.A. Acerosa

Abstract

Abstract: In this work an internal diagnosis was made in the company Acerosa, with the participation of the sales, production, audit, systems and technology areas, warehouse, industrial safety and environment and maintenance. For this, they applied semi-structured interviews, the observation technique was used, the test was applied of leadership from Hersey and Blanchard, among others. The diagnosis made revealed the failure in interpersonal relationships within Acerosa. The study of this The investigation focused on this element, in order to show that the relationships Inadequate interpersonal relationships influence organizational climate, culture, and processes. To reverse the detected situation, strategies were proposed such as: promoting the camaraderie among employees by 20% until December 2023. It is concluded that through the investigation carried out it was identified that the relationships Interpersonal relationships directly influence various aspects in the company, such as: climate, culture, internal processes, organizational communication, motivation, among others. However, the proposed strategies allow improving interpersonal relationships and increase the level of camaraderie in the company.