Implementación de una habilidad de Alexa para atención de padres de familia de una institución educativa

Abstract

Abstract: In recent decades, digitization has become a widely discussed topic in various sectors. This thesis presents a solution within the educational domain, addressing the challenges arising from limited time and geographic barriers that hinder effective communication between educational institutions and parents. These communication gaps often lead to issues in parental involvement and monitoring of the educational process. The objective of this project was to design and implement an intelligent virtual assistant skill for Alexa, aimed at meeting the needs of parents. The implementation of this skill enabled easy access to relevant information, personalized updates, and frequent inquiries. A methodology for artificial intelligence project development, consisting of several stages, was employed. Throughout these stages, surveys and interviews were conducted to gather the needs and preferences of parents. Based on the collected data, the design and development of the Alexa skill were carried out, adhering to principles of usability and accessibility. Subsequently, pilot tests were conducted, and the effectiveness of the skill was evaluated using satisfaction and usability metrics. User feedback was collected to drive iterative improvements and necessary adjustments. Additionally, security and privacy aspects were considered to ensure the confidentiality of information.