Análisis de la contribución del desaprendizaje organizacional, gestión de calidad y desempeño en las empresas de Zaruma y Piñas, año 2023

Abstract

Abstract: The research topic is: Analysis of the contribution of unlearning organizational, quality management and performance in the companies of Zaruma and Piñas, year 2023, whose general objective is to analyze the contribution of organizational unlearning, the quality management and performance in companies in the city of Zaruma and Piñas. In Regarding the methodology used, we worked under a mixed approach; It is a descriptive and exploratory research; For data collection, use was made of a questionnaire that was applied to the managers/representatives of the SMEs of the cantons Zaruma and Piñas. The results show that both cantons present economic profiles different, in Zaruma, the economy focuses on artisanal mining, specifically on artisanal mining, livestock and tourism; while the Piñas canton focuses more on the development of commerce and agriculture. Both cantons, with their respective strengths and economic challenges in the upper part and contribute to the diversity and balance of the fabric business of the province of El Oro.