Implementación de una aplicación web para la gestión de historias clínicas en consultorios odontológicos utilizando el desarrollo de servicios SaaS

Abstract

Abstract: The thesis addresses the existing issues in dental offices, where manual management of medical records and administrative operations leads to inefficiencies and risks to the quality of care and information security. The proposed solution involves implementing a SaaS-type Web Application, named DentiExpress, to streamline patient management. This approach aims to overcome economic barriers by providing an affordable solution for newly established clinics. Additionally, a DevOps strategy is adopted for continuous integration, delivery, and deployment, enhancing development efficiency based on Domain Driven Design. Validation is carried out through surveys based on the SUS standard, focusing on patient registration time and medical records search. With a 92% usability acceptance rate, the results support the effectiveness of DentiExpress in meeting user needs. The conclusions emphasize the positive impact on agility and service quality in dental offices, substantiating the viability and efficacy of the proposed solution.