Identificación de factores de Riesgos Laborales Psicosociales en el sector norte de la ciudad de Quito

Abstract

Abstract: This project focuses on identifying psychosocial risks in the mental health of workers, for which the general objective was proposed: Identify the main psychosocial risk factors in workers of a company in the northern sector of the city ​​of Quito, to determine characteristics and needs that impact health of the worker. The methodology of this research was based on a design Quantitative. Three data collection instruments are used, such as the Questionnaire. Maslach Burnout Inventory (MBI), Depression Anxiety and Stress Scales (DASS-21), Copenhagen Psychosocial Questionnaire (CoPsoQ-III). Regarding the presence of Burnout syndrome, they manage to show that it has a high score, in exhaustion and depersonalization in personal achievement, a low score, in terms of the risks of quantitative and emotional demands, are at a low level while time and work risk are at a high level, control over work is at a high level, while the related Clarity in leadership and social support from supervisors is at a high level, while The support from colleagues is at a medium level, as well as the work compensation and level of Employee security is at a high level, insecurity in the quality of work is is at a low level. Therefore, we can show that there is a high psychosocial risk, in relation to The results obtained on stress, depression and anxiety are evidence that the workers in the city of Quito in the year 2023 are mostly in a state normal emotional.