Propuesta de implementación de un manual de seguridad de pasajeros de la empresa TransMera S.A

Abstract

Abstract:In this research project, work was carried out with the general objective of preparing a safety manual for passengers, transport personnel and public operators for the company TransMera S.A., it developed a bibliographical investigation with authors to have a theoretical foundation for the project, a quantitative methodology was also used, using the survey as data collection instruments, whose questionnaires were applied to the drivers of the company's vehicles and recurring passengers. Data obtained in field work, is evident that passengers do not have a wide knowledge about safety, the safety manual will reinforce the shortcomings found in the investigation. Therefore, it is concluded that the development and implementation of a safety manual will be the object with wich they can prevent accidents.