Alternativas de mejora para el fortalecimiento de la comunicación asertiva en la UEP Bilingüe Academia Militar General Miguel Iturralde

Abstract

Abstract: The Degree Work focuses on the UEP Bilingual General Miguel Iturralde Military Academy as the company under study. The main objective of the improvement proposal is to design strategies to strengthen assertive communication within the educational institution. The problem addressed is related to deficiencies in communication that directly affect the members of the educational unit. The proposed proposal shows its effectiveness based on the success story carried out at the Once de September school, community of Chilcaplaya, Ecuador in 2018, titled "Assertive Communication and its influence on educational management." It emphasizes that assertive communication is a key factor that has transformed the educational institution into a learning organization with a well-integrated structure. The relevance of this improvement proposal lies in its potential to improve the performance of collaborators through adequate management of interpersonal relationships in the educational community. This will contribute to generating a work environment conducive to the development of institutional activities, allowing us to offer a quality service. In the field of human talent management, this proposal stands out for its innovative approach in the implementation of strategies that promote assertive communication and teamwork.