Implementación de una aplicación web y móvil para gestionar las operaciones relacionadas con el envío de mercadería de la compañía de transportes de carga pesada Bin Ban Bun S.A

Abstract

Abstract: Efficiency in the management of operations related to the shipment of merchandise is fundamental to guarantee success and competitiveness. In this context, this work thesis focuses on the implementation of a specifically designed web and mobile application to optimize such operations at the heavy cargo transportation company Bin Ban Bun S.A. The proposed application will allow them to manage efficiently and centrally all stages of the merchandise shipping process, from order receipt to the final delivery. Key functionalities include user management, customer management, of shipping requests and finally the generation of delivery/reception routes of the packages. For which, modern technologies were used to guarantee security, scalability and usability of the system, through the implementation of agile methodologies of software development to ensure an efficient and adaptive implementation to the changing business needs. It is expected that the implementation of this application provide a significant competitive advantage by improving operational efficiency, reducing costs and delivery times, and increase customer satisfaction.