Identificación del síndrome de Burnout y su relación con número de pacientes atendidos en profesionales de la salud en la ciudad de Cuenca

Abstract

Abstract: The following investigation was performed in two health institutions, a public one and a private one, both non-profit, located in the District 1 of Cuenca, during 2017. This institutions offer outpatient treatment and hospitalization. This research aims to identify the prevalence of Burnout Syndrome and its three dimensions (emotional exhaustion, depersonalization, low achievement) in 41 doctors and nurses and its relation with the number of patients attended per day. It was defined as an exploratory, descriptive-transversal, quantitative research; five questionnaires were applied: Sociodemographic, Burnout Inventory, MBI; Mental Health, Coping Styles, Social Support, and Personality of Eysenck. The results of the investigation denote the existence of 5% of Burnout cases among the medical professionals investigated. Among the professionals, both medicine and nursing, who were investigated, high levels of satisfaction with their profession, have been identified, as well as with the interaction with their patients. It is important to present that there are cases with symptoms of anxiety and somatic symptoms among the investigated physicians.