: Identificación del Síndrome de Burnout en Profesionales de Salud (Médicos y Enfermeras) y su relación con el apoyo emocional en una Institución Pública del Sector de Cayambe y Pedro Moncayo durante el Año 2016 - 2017

Abstract

In order to identify the level of incidence of Burnout síndrome in health professionals, a descriptive-transversal, quantitative, non-experimental and exploratory investigation was performed in a public institution, located in the Cayambe and Pedro Moncayo cities in 2016 - 2017, with a sample of 20 physicians and 15 nurses. The following instrument were applied: socio-demographic and labor questionnaire (AD-HOC), Maslach- Burnout Inventory (MBI), mental health questionnaire (GHQ-28), questionnaire (BRIEF-COPE), social support questionnaire (MOS), and personality (EPQR-A). We procceded to analyze the results of the sample and there is no evidence of Burnout. However, it is important to mention that the percentage of emotional exhaustion in physicians is prone to developing the syndrome, in addition, the presence o anxiety and a somatic symotoms of health professionals was observed. On the other hand, it is necessary to mention that they have strategies of coping such us as satisfaction with the work climate and a social support environment, which helps with emotional support. This is key for work in prevention.