Identificación del Burnout en profesionales de la salud y factores relacionados con este fenómeno, en un hospital de servicio público en el sector sur de la ciudad de Guayaquil, durante el año 2017.

Abstract

The present study had the main objective to identify Burnout Syndrome and its related factors in health professionals in a public service hospital, located in the southern sector of the city of Guayaquil, providing empirical evidence. This research is quantitative, non-experimental, transactional and descriptive. The sample was selected for 30 health professionals. For data collection, a group of instruments was applied, including the Maslach Burnout Inventory (MBI), where the following results were obtained: 10% of the professionals had high levels of emotional exhaustion and 3% in the dimension of depersonalization, thus identifying in the sample studied a case with Burnout syndrome in the group of doctors. According to the recorded results, it was possible to be evidenced that health professionals have, as protective variables, social support and a style of positive coping in situations of stress, thus minimizing the incidence of emotional exhaustion.