Identificación del Burnout en profesionales de la salud y factores relacionados con este fenómeno, en un hospital de servicio público en el sector sur de la ciudad de Guayaquil, durante el año 2017

Abstract

Abstract: The present study had the main objective to identify Burnout Syndrome and its related factors in health professionals in a public service hospital, located in the southern sector of the city of Guayaquil, providing empirical evidence. This research is quantitative, non-experimental, transactional and descriptive. The sample was selected for 30 health professionals. For data collection, a group of instruments was applied, including the Maslach Burnout Inventory (MBI), where the following results were obtained: 10% of the professionals had high levels of emotional exhaustion and 3% in the dimension of depersonalization, thus identifying in the sample studied a case with Burnout syndrome in the group of doctors. According to the recorded results, it was possible to be evidenced that health professionals have, as protective variables, social support and a style of positive coping in situations of stress, thus minimizing the incidence of emotional exhaustion.