Propuesta de un cuadro de mando integral para la empresa Corporación Líderes 2017

Abstract

The Balanced Scorecard implementation in Corporación Líderes, in the city of Quito, was a process which objective was to have a new business management model that allows the accomplishment of the organizational objectives through a balanced management of the objectives, indicators and strategic initiatives. For this implementation, it was necessary to elaborate a diagnosis of Corporación Líderes´s current situation that guides the proposal of strategies and organizational indicators, to align the processes and the people of the organization through the Balanced Scorecard and to have a continuous monitoring and analysis scheme of indicators and strategy implementation. Through the research of information and data of the organization, in-depth interviews with process managers, design and presentation of proposals and validation of results with the managers, it could be possible to establish in the organization the strategic bases: diagnosis, key factors, strategic map, the Balanced Scorecard: strategic objectives, indicators, goals, strategic actions, and mechanisms to review, control and adapt the strategy.