Diseño de un modelo de calidad para el macro proceso de gestión del conocimiento científico del Instituto Nacional de Investigaciones Agropecuarias en el año 2017

Abstract

Quality management, knowledge, creativity and innovation are country development factors, so in Ecuador economic initiatives based on quality and knowledge are been promoted. However, these initiatives are not being articulated and do not fit to the particularities of the knowledge management which is achieved through research, development and innovation processes. This is why the study has the objective of design a quality model for the scientific knowledge management of the National Institute of Agricultural Research. The base for the model design is the UNE 166002:2014 standard specialized to the quality management of research, development and innovation management. The quality model was based on the diagnosis of the research, development and innovation management of the institute and the strategic tools adapted to the reality of the institute: map of processes, policy institutional, organizational structure and implementation plan, in order to certify the institute