Identificación del Síndrome de Burnout en profesionales de la salud (médicos y enfermeras) en una institución de salud pública, ubicada en el sector norte de la ciudad de Ibarra, durante el año 2017-2018.

Abstract

In recent years, the interest in investigating Burnout syndrome in professionals in the health area, has increased due to the work overload and close contact with patients, this produces high emotional stress at work. It is necessary to promptly identify the main symptoms that unleash in the development of this condition, thus being able to act and prevent physical and psychological damage in health professionals. This research identified the incidence of Burnout syndrome in its three dimensions: emotional weariness, depersonalization and personal accomplishment in doctors and nurses working in a public institution located in the Ibarra city, during the year 2017. Eighteen doctors and nineteen were evaluated with six instruments: Questionnaire of Sociodemographic and Labor Variables (AD-HOC), Maslach Burnout Inventory (MBI), Mental Health Questionnaire (GHQ-28), Multidimensional Assessment of Coping (BRIEF- COPE), Social Support Survey (MOS) and Revised Eysenck Personality Questionnaire (EPQR-A). Obtaining a low level of personal accomplishment for doctors and nurses. A low prevalence of 5,3% of Burnout syndrome was found in nurses and an absence of the syndrome in doctors working in the public entity.