Síndrome de Burnout y su relación entre neuroticismo y burnout en médicos y enfermeras de un centro clínico quirúrgico ambulatorio de la ciudad de Quito durante el año 2016 - 2017

Abstract

In the present thesis work, a quantitative, non-experimental and transactional investigation was carried out, with the objective of identifying if there are relevant indications of any stage of the Burnout syndrome in health professionals, of a central ambulatory surgical center in Quito city; the analyzed sample consisted of 30 health workers, divided into 15 doctors and 15 nurses, with an average of 46.3 years for doctors and 40.7 for nurses. In order to know if the personnel present indications of Burnout syndrome, the Maslach Burnout Inventory (MBI) battery was applied, created by Cristina Maslach in 1981, the same that allows us to discern the Burnout syndrome of other pathologies. It is composed of 22 items. The statistical results indicate no cases of Burnout in physicians and only 6.7% suggest Burnout in nurses; additionally it was found that there are worrisome risk factors, the emotional exhaustion score was 40% in doctors and low personal achievement in doctors 53.3% and nurses 80%; having rotating shifts as is the case of nurses, attending an average of 72.3 patients per day, among others have influenced these sensations.