Diseño de un modelo de gestión de Recursos Humanos basado en competencias para el Sindicato de Choferes Profesionales del Cantón Sucúa, año 2017

Abstract

The present work of degree, corresponds to a Human Resource Management Model based on competencies for the Professional Drivers Union of the Sucúa Canton, whose starting point was the situational diagnosis, determining the aspects of human resources of the project, as well as the different scientific theoretical bases on the research topic; the strengths, weaknesses and threats were determined, making it possible to establish that the union does not have a good control of its personnel, since the employees are not very clear about their functions, nor do they have clear knowledge about the hierarchical commands since they respond to a single boss. Through this study, a proposal was made as a structural organizational chart, a manual of functions and procedures to provide specific information to the institution in relation to the activities that employees and managers have to carry out in order to fulfill the vision, mission and objectives proposed; exposing in a methodical way their hierarchical level, their functions, responsibilities to improve the quality of work optimizing time and all kinds of resources.