Estrés laboral crónico en cuidadores de cinco instituciones privadas dedicadas al cuidado de personas adultas mayores y localizadas en la parte sur oriental de Quito en el Valle de los Chillos, provincia de Pichincha, durante el periodo 2017 - 2018

Abstract

The general objective of this work was: to identify the prevalence of chronic work stress and its three dimensions (emotional exhaustion, depersonalization and low personal fulfillment) in caregivers of five private institutions dedicated to the care of older adults, located in the south eastern part of Quito in the Valley of the Chillos, province of Pichincha, during the period 2017-2018. This research is descriptive-transversal, explanatory and correlational, the sample was obtained through a non-probabilistic, accidental and accessibility selection of 40 volunteer caregivers to whom the following instruments were applied: Ad-hoc sociodemographic and labor questionnaire, Maslach and Jackson chronic work stress inventory, Charge interview for formal caregivers, Life satisfaction scale (ESV), General health questionnaire (GHQ-28), Inventory COPE-28, Social support questionnaire MOS and Brief resilience scale (BRS). After the treatment of the data it was concluded that 15% of the caregivers have stress; however, 55% of them are prone to suffer it; 45% also show emotional exhaustion, 47.5% depersonalization and 52.5% low personal fulfillment.