Estrés laboral en cuidadores de una Institución Pública en el Centro Sur de Quito, año 2017 - 2018

Abstract

The present investigation was based on the study of the Burnout Syndrome in its three dimensions: emotional exhaustion, depersonalization, and personal fulfillment. It was developed in a public institution located in the south center of the city of Quito, during the year 2017-2018, on a sample of 40 formal health caregivers. The following instruments were used to carry out this research: Sociodemographic and labor variables questionnaire, Maslach burnout inventory, load interview for formal caregivers, Life satisfaction scale, Mental Health questionnaire, social support questionnaire, multidimensional scale of Evaluation of Coping Styles, Brief Resilence Scale. The methodology used was exploratory, quantitative non-experimental transactional (transversal), descriptive. In the dimensions of burnout, 22.5% of the sample have a high level of emotional exhaustion, 10% have a high level of depersonalization and 20% have low personal achievement. With regard to suffering Burnout in the caregivers it is evident that 32.5% have a high level, while 62.5% of the caregivers are in a medium level.