Evaluación y propuesta de mejora a los procesos de reclutamiento y selección del personal de la Cooperativa de Ahorro y Crédito CREA Ltda. Año 2017

Abstract

The objective of this titling work is to evaluate the recruitment and selection processes of the CREA Savings and Credit Cooperatives for the 2017 period, seeking to reduce the levels of work absenteeism and staff abandonment by not choosing the candidate suitable to perform the functions of an existing vacancy. For the evaluation of the processes of recruitment and selection of personnel, an analysis is made of the requirements, roles, activities, responsibilities and documents that are necessary in the selection of personnel, the managers believe that the established norm is not being complied with. Through information gathering techniques and the analysis of personnel selection processes, it is determined that a correct study of the profiles of the personnel that joins the Institution is not being carried out, since 38% of the personnel hired has entered by recommendations of personnel linked to the CREA Savings and Credit Cooperative.