Evaluación de la madurez de la arquitectura de negocio de pequeña y mediana empresa (PYME) en el Ecuador y propuesta de modelo de gestión empresarial

Abstract

The main objective is to assess the maturity of the business architecture of PYMES in Ecuador, and a theoretical framework has been defined to expose concepts of small and medium enterprises, their classification, main activities to the who are engaged and the problems they must face in their evolution. The TOGAF framework and the development method is the one that has been selected to review its definitions and use its methodology; the company Natural Star has been selected to carry out this titling work because it provided the access facilities to the information and be able to adapt it to the reality of this company and establish the baseline architecture and create or project the future architecture that can be applied to the aforementioned company. A proposal was made for a new business management model that can be applied to the company Natural Star to improve its main processes and support for the improvement of business activities maintained by the company