Identificación del Síndrome de Burnout en médicos y enfermeras del Centro Médico Integral Familiar y Especialidades, Diálisis La Mariscal, Instituto Ecuatoriano de Seguridad Social (IESS) de la ciudad de Quito, durante el año 2017-2018

Abstract

The “burnout” syndrome is a state of work stress whose studies show that health care personnel are the most likely to suffer from it, affecting their health and family and work environment, as well as the wellbeing of patients, reason why the evaluation was contemplated to 20 doctors and 20 nurses who provide their services in the Integral Family Medical Center of Specialties, Dialysis La Mariscal of the Ecuadorian Institute of Social Security (IESS) in Quito. The scope of the study focused on both, the exploratory and correlation aspects, a quantitative research was carried out under a non-experimental design with a transactional analysis. Six instruments were used: Sociodemographic Questionnaire, Maslach Burnout Inventory (MBI), General Health, Questionnaire (GHQ-28), Brief Cope, Social Support, and, Eysenck Personality Questionnaire Revised-Abbreviated (EPQR-A). It is concluded in the research that the syndrome of “burnout” is not present in the evaluated personnel, even being few cases with low levels in emotional exhaustion and personal fulfillment and high in depersonalization