Prevalencia del estrés laboral, en cuidadores de instituciones públicas y privadas dedicadas al cuidado de adultos mayores, ubicadas en la parte sur oriental de Quito, durante el año 2017-2019

Abstract

Abstract:The objective of this research is to identify the "Prevalence of work stress in elderly caregivers of public and private institutions, located in the south eastern sector of Quito, during the year 2017 - 2019". To this end, 8 psychological batteries were applied to a sample of casual or accidental type, not probabilistic, which allowed to determine; valuations of the Burnout Syndrome and its three components (emotional fatigue, depersonalization and lack of personal fulfillment) and its relation with the variables; sociodemographic and work, health in general, types of social support, coping strategies and resilience in the respondents. For the development of this study, a descriptive, exploratory and transversal research design was used. The results showed a high level of "Emotional Exhaustion" in 47.5%, a high level of "Depersonalization" in 57%, and low levels of personal fulfillment in 50% of the investigated caregivers. Consequently, we worked with high emotional exhaustion, high depersonalization and low personal fulfillment, which determined the presence of the Syndrome with 9 cases of Burnout, versus the 31 caregivers who do not present symptoms.