Estrés laboral crónico en cuidadores informales del Ministerio de Inclusión Económica y Social (MIES), dentro del programa Joaquín Gallegos Lara, en la ciudad de Ibarra durante el año 2018

Abstract

Abstract:The present investigation evaluated the prevalence of chronic work stress in informal caregivers and the general objective was to identify the prevalence of chronic work stress and its three dimensions (emotional exhaustion, depersonalization, low personal fulfillment) in informal caregivers of the Ministerio de Inclusión Económica y Social (MIES), in the program of Joaquín Gallegos Lara, in the city of Ibarra during the year 2018. The methodology used was: exploratory, not experimental, and descriptive - transectional, of quantitative type; a sample of 40 participants was considered in which the following research instruments were used: Ad-hoc Sociodemographic and Labor Questionnaire, Chronic Maslach Work Stress Inventory, Charge Interview for formal caregivers, Life satisfaction scale, General Health Questionnaire , Social Support Questionnaire, Inventory COPE-28 and Brief Resilience Scale. The results obtained in the prevalence of stress in caregivers were 100%. Regarding the dimensions presented in emotional exhaustion of 100%, depersonalization 52% in high level and low personal achievement 80% in medium level; Regarding social support in caregivers, a prevalence of emotional support was obtained with a mean = 22.28.