El rol de la gestión del conocimiento en el proceso administrativo de las compañías de la provincia del Azuay, año 2018

Abstract

Abstract:The purpose of this research work is to analyze the role of knowledge management in the administrative process of SMES (small and medium enterprises), as well as large companies located in the province of Azuay, This is done in order to know how it influences activities business knowledge management, if they consider it as a strategic process or as an isolated process. A descriptive exploratory methodology was used, which uses primary and secondary information sources in this case the survey. The population is made up of 679 companies, being a finite population, it is required to statistically calculate the size of the sample, giving as a product 246 companies to be surveyed. The result showed that most of the companies have acquired greater sustainability in the market in relation to the time of permanence, which shows that knowledge is a fundamental element in organizational management, and that these must be flexible and easy to adapt to new trends, for this reason they give greater importance to information, communication, generation and transfer of knowledge.