Propuesta de mejora del proceso de planificación y control de la producción del servicio de atención médica del hospital de la Universidad Técnica Particular de Loja

Abstract

Abstract:The management of health services in Ecuador is a necessity to avoid situations of high congestion, provide efficient and quality services to the users of the health system. The present work evidences and analyzes the utilization rates as of efficiency of the Hospital of the Particular Technical University of Loja (HUTPL) in the year 2017 and 2018 within the area of ​​imaging. To obtain these rates the theoretical, effective and real capacity was calculated based on the 4 processes of the mentioned area that are: radiology, tomography, magnetic resonance and ultrasound. The need for a proposal to improve the process of planning and control of production in the area of ​​imaging arises from the constant search to provide quality service to patients and efficient care. One of the main proposals made in this work for the HUTPL is to control the efficiency and utilization rates monthly and apply corrective measures when the values ​​are below the percentage determined by the organization.