Implementación de un sistema de comunicación interna para los colaboradores de la empresa Didelpa S.A. año 2019

Abstract

Abstract:The company DIDELPA S.A. is dedicated to the commercialization of diapers and infant formulas. The problem is the lack of efficient internal communication systems between suppliers and internal customers. As a result, a large part of the problems accumulate and are solved late. Therefore, the objective is to implement a digital system of internal communication for the employees of the company DIDELPA S.A. Year 2019. It is justified for being feasible in a reasonable time, with a moderate investment. The introduction describes the main problems caused by the lack of optimal internal communication. The first chapter: theoretical framework. In the second chapter: company, its mission, among others. The third chapter explains mixed research (quantitative and qualitative). Use of descriptive and explanatory methods to understand the events. The interview and the survey will be used. The sample corresponds to 66 workers. It was concluded that internal communication management software is necessary, but that training, psychological and supervisory support are also important.