Evaluar las prácticas de gestión de conocimiento en el GAD Municipal de Latacunga del Ecuador

Abstract

Abstract:The purpose of this research is to evaluate Knowledge Management (GC) practices in the Municipal GAD of Latacunga, through a GC evaluation model, to measure the variables associated with organizational knowledge. The research is part of a mixed methodology; quantitative because it is verified in statistical terms, research instruments that measure the level of compliance with GC practices and qualitative because an interpretation of the results is plated with a solution proposal that improves the problem situation, considering the field research, of Explanatory character, because it allows evaluating the GC through phases. The results reflect that 44.90% of the employees consider that the 18 analyzed pillars of the GC practices have not been implemented in efficiency. In addition, 59.84% consider these practices important for the development of corporate intelligence. The relevant conclusion is that the government administration covers three broad areas of knowledge, personal, internal and external that allows an exchange of local reality and interactivity of tacit and explicit knowledge.