Estrés laboral crónico en cuidadores formales e informales del Ministerio de Inclusión Económica y Social (MIES), dentro del programa Centro Desarrollo Infantil (CDI) y ONG en servicio de protección de derechos de NNA, en la ciudad de Quito durante el año 2018-2019.

Abstract

Abstract:Chronic work stress or "Burnout" syndrome, is a state of physical, emotional and mental exhaustion by which people lose interest in their tasks, thus considerably affecting health professionals for their permanent care of patients. In this sense, the following research aims to identify its prevalence, among 40 formal and informal caregivers who currently work in 2 institutions; one public (MIES-CDI) and one private (Danielle Children´s Fund) to the north of the city of Quito during the year 2018-2019. The methodology used was: exploratory, non-experimental and descriptive - transectional, of a quantitative type, through the application of the following instruments: Ad-hoc sociodemographic and labor questionnaire, inventory of Chronic Maslach work stress, burden interview for formal caregivers, scale of life satisfaction, general health questionnaire, social support questionnaire, COPE-28 inventory and BRS brief resilience scale.