Diseño del proceso de gestión de cupos para la Universidad Técnica Particular de Loja

Abstract

Abstract: The lack of an institutional process that establishes guidelines for quota management is the main problem that often prepares for the academic cycle at the UTPL to take longer than planned. By having a clear process that provides the necessary information to minimize time and resources in the management of quotas, the preparation of the academic cycle can be expedited. In the presentwork, the Delphi Method, Statistics and Correlation, and Value Chains were used to propose an optimal process that complies with the previous premises. To elaborate on this process, it is necessary to know the current operation and the data provided to the coordinators, so that the current critical points can be determined and analyzed. To carry out the proposal, the institutional value chains and macro processes were analyzed, as well as the historical registration data handled by the UTPL. The proposal generated demonstrates the reduction of activities within the process and at the same time demonstrates the current mismanagement of information.