Prácticas de gestión de conocimiento en la Escuela de Educación Básica Gabriel Arsenio Ullauri, del cantón Cuenca, provincia del Azuay. Año 2019-2020

Abstract

Abstract:Knowledge management is a potential tool for learning and knowledge models, allowing for the identification of strengths and opportunities achieved through research, and this case study is based on the diagnosis of knowledge management practices at the Gabriel Arsenio Ullauri School of Canton Cuenca,to obtain indispensable information. Through the descriptive, qualitative, experimental methodology, analysis of existing documents, first information updating through surveys applied to managers and teachers.The main results achieved in the research show that some knowledge management practices that are essential to implement in this educational institution are not being implemented such as Coaching does not apply (38 %), Corporate Education does not apply (38 %), based on the information collected, a proposal is made to implement knowledge management practices in the institution, which are of importance to the educational field in which it is developed and above all that they provide for the management and quality of services provided by both students and representatives.