Modelo de prácticas de gestión del conocimiento en el Gobierno Autónomo Descentralizado (GAD) de La Concordia año 2019

Abstract

Abstract: Knowledge Management is considered a key factor for innovation and competitiveness of organizations, becoming a vital aspect in a process. The objective of this work is to propose a model of knowledge management practices in the GAD of "La Concordia" that is easy to understand and contributes to the efficiency of the institution. The methodology used included the theoretical and the empirical, which includes the deductive - inductive method of analysis and synthesis. Within the comparative results of the categories, differences were found when comparing age, time and level of education. Conclusion: with the work carried out, it was possible to develop each of the initially proposed objectives, since the theoretical foundation is the basis for creating a model of knowledge management practices. The degree of preparation of the members of the entity was diagnosed and several weaknesses were evidenced. Achieving a cultural change within the entity is essential, therefore several actions are proposed so that it is actively established by the officials.