Factores asociados con el síndrome de burnout en el personal de salud y su relación con la calidad de los servicios en el Hospital Vicente Corral Moscoso. Cuenca, 2021.

Abstract

Abstract:Occupational stress affects health professionals and the current pandemic has made providers particularly susceptible to this pathology and reduces the effectiveness, efficiency, productivity and quality of care. The objective was to determine the prevalence of burnout syndrome (BS) in health personnel and its relationship with associated professional factors and the quality of services at the Vicente Corral Moscoso Hospital in the city of Cuenca in the year 2021. sample. Cross-sectional analytical study, consisting of 240 users, with a non-probabilistic 59.17% of civil servants were young adults, 72.08% women, 46.25% married. 47.08% presented BS, of which 25.83% were intensive care personnel, 20.42% doctors, 12.5% of those who work between 11 and 39 years, 32.92% of those who they worked in an unstable manner, 40% in operational functions. In conclusion, the prevalence of BS was high and there is a significant relationship with personnel working in the ICU, doctors, lower economic remuneration, more than 13 hours of work per day and the quality of care.