Análisis del clima organizacional y creación del plan de comunicación interna para la Orquesta Sinfónica Municipal de Riobamba

Abstract

Abstract: In organizations there are difficulties that affect their operation and do not allow achieving institutional objectives, therefore, this research focuses on developing an internal communication plan for the Riobamba Municipal Symphony Orchestra, in order to improve the effectiveness and productivity among collaborators. In relation to the study sample, 21 workers belonging to the orchestra were surveyed. With the data obtained, it was shown that more than half of the musicians are dissatisfied with the organizational climate in which they work. By virtue of this, this work identifies and defines the reasons that have led to the current communication crisis of the Riobamba Municipal Symphony Orchestra. The development of an internal communication plan will help to improve the work environment to raise the emotional working condition of the musicians, and to be able to fulfill their personal and group aspirations. This plan is based on the proposal of trainings, meetings, and extracurricular activities, to ensure that the orchestra meets the objectives that have been set since its inception.