Identificación de factores de riesgo psicosocial en trabajadores de la salud y la educación del sector norte de la ciudad de Quito durante el año 2021

Abstract

Abstract: The objective of this work was to identify psychosocial risk factors in health and education workers in the northern sector of the city of Quito during the year 2021. This work is relevant in the contemporary context, especially due to the COVID pandemic. the research design is non-experimental, transectional, exploratory, descriptive and quantitative. The sample of 20 national workers and 20 foreign workers was chosen based on criteria such as: educational level, being active at work and belonging to a company in the northern sector of the city of Quito. Among the main results, it was found that the main psychosocial risks of workers in this sector are associated with dismal prospects for employment, excessive emotional demands and long and intense work rates. While the main factors to take advantage of to manage the adversities of work are: psychological capital, resilience capacity, the support of colleagues and the recognition of both superiors and authorities. In addition, it was concluded that family responsibilities and professional expectations are decisive in the exercise of control over stressful events or other work pressures.