Diseño de estrategias para promover el liderazgo y la motivación organizacional dentro del área de consulta externa y emergencias de la Clínica Club de Leones Quito Luz de América Centro Médico Metropolitano de Carcelén

Abstract

Abstract: This work was carried out at the Quito Luz de América Lions Club Clinic, It had the participation of a population of 40 people, among them were health personnel, administrative personnel, among others. The proposal is to create strategies based on management 3.0, in order to motivate employees members of the organization, promoting effective leadership, to improve efficiency in their work activities. For its diagnosis it was very important to analyze five diagnostic criteria, which are: guide of questions that refer to the business philosophy, observation guide, which was carried out by the evaluator, interview guide, applied to two members of the clinic and subsequently, a work environment survey was carried out on all members of the team. organization. Finally, this work will culminate with the action plan proposed by the evaluator, where work schedule, cost matrix, risk matrix, RACI matrix will be mentioned, in where the possible obstacles that may occur throughout its execution will be highlighted. and how to overcome them.