Guía Integral de recomendaciones para la Gestión Eficiente de Información en entornos empresariales

Abstract

Abstract: This thesis addresses the efficient management of information in business environments, highlighting its relevance to optimize operational processes, ensure information security, and comply with national and international regulations. Through the analysis of literature and case studies, identifying ISO standards, interoperability and accessibility guidelines, and ITIL and COBIT regulatory frameworks, these provide clear guidelines for the collection, storage, processing, and distribution of information. The needs of companies in the Caluma canton were also evaluated, revealing limitations, and case studies from other locations were also addressed, which pointed out the need to implement good practices for efficient information management in companies in the canton. Chapter 3 is the development of the comprehensive guide of recommendations for information management in business environments, focused on implementing technological tools, promoting a good information culture, and adapting good practices for small businesses. Finally, we rely on expert evaluation to validate the guide, to ensure its useful functionality in companies. This contribution helps to strengthen companies to manage their information in a more strategic manner, improving their productivity in an increasingly digitalized environment.