Prevalencia de la salud mental, capital psicológico y satisfacción laboral en trabajadores ecuatorianos del sector público de la ciudad de Quito, Pichincha durante el año 2024-2025

Abstract

Abstract: In this research, the prevalence of mental health, psychological capital and job satisfaction in public sector workers in the city of Quito during the period 2024 was determined. The method used was quantitative, non-experimental, cross-sectional, exploratory and descriptive, with a non-probabilistic accidental sample of 63 workers. The employees of the public institution were administered the Ad-hoc sociodemographic and work questionnaire, the Depression, Anxiety and Stress scales (DASS-21), the Job Satisfaction Scale and the Psychological Capital questionnaire PCQ-24. The findings showed that, although most of the participants in the survey do not suffer from symptoms of anxiety, depression or stress, there is a significant percentage of 1.59% who showed extremely severe levels of anxiety, depression and stress. In relation to psychological capital, the averages reached were: efficiency (34), hope (36), resilience (33) and optimism (31). Intrinsic satisfaction showed an average of 35, while extrinsic satisfaction showed an average of 40.