Los Factores asociados al desgaste profesional en cuidadores formales en el sector público en el cantón Santa Rosa, 2024

Abstract

Abstract: This study identified the factors associated with professional burnout in formal caregivers in the Santa Rosa canton, El Oro province. The research was conducted using a quantitative approach, with a non-experimental, cross-sectional, and descriptive design. The sample consisted of 33 caregivers from public and private institutions. Data collection instruments included the GHQ-12 for mental health, the ProQOL V scale for compassion fatigue, and the Maslach Burnout Inventory (MBI). The findings revealed that 87.9% of participants did not perceive work overload, despite a moderate level of psychological distress. 57.6% reported high empathy fatigue, and over 60% showed low personal accomplishment, indicating significant emotional distress. We conclude that, although caregivers maintain stable working conditions, there is a silent impact on their psychosocial well-being, which must be addressed through prevention and support programs.