Los factores asociados al desgaste en cuidadores formales del sector norte de la ciudad de Quito, durante el año 2024

Abstract

Abstract: This research was carried out with the objective of identifying the factors associated with burnout in formal caregivers in the northern sector of the city of Quito, province of Pichincha, during the year 2024. For the methodology, a quantitative approach was selected with a non-experimental cross-sectional descriptive design. Thirty-nine health professionals working as formal caregivers in a health center in the city of Quito, in the province of Pichincha, Ecuador, were selected for the sample. The results show that 94.9% do not perceive workload, only 5.1% experience it intensely. 56.4% reported low compassion satisfaction. 20.5% reported empathy burnout. Additionally, 12.8% of caregivers were at medium risk for burnout. High levels of emotional exhaustion were reported in 43.6% of cases, and depersonalization in 76.9%. However, it was observed that 71.8% had high levels of personal fulfillment, but the general results indicate that the sample was vulnerable in coping and self-care. It is urgent to implement psychosocial support strategies and self-care improvements to reduce burnout.