Determinación del impacto de clima laborar en los trabajadores de la empresa Matvil

Abstract

Abstract: This research aimed to determine the impact of the work environment on the performance of employees at Matvil, a company located in the Limón Indanza canton. A quantitative, descriptive, cross-sectional, and non-experimental approach was adopted. The IVAPT-Pando and Maslach Burnout Inventory (MBI) questionnaires were administered to the organization's 18 employees, allowing for the identification of psychosocial risk factors and levels of emotional burnout. The results revealed manifestations of low- to medium-intensity psychological violence, along with a moderate level of emotional burnout, although a high sense of professional accomplishment was maintained. Weaknesses were identified in communication, job recognition, and equitable access to development opportunities. The research concludes that, while employees demonstrate commitment to their roles, the organizational climate requires structural improvements. Strategies focused on participatory leadership, institutional recognition, and the prevention of emotional burnout are proposed. This work provides diagnostic tools and intervention proposals applicable to Matvil and similar organizations in the gastronomic sector.