Análisis del clima organizacional en el Vicariato Apostólico de Zamora y propuesta de mejora

Abstract

Abstract: This thesis analyzes the organizational climate of the Apostolic Vicariate of Zamora, a religious institution facing significant challenges due to its lack of technological infrastructure and adequate internal communication tools. The proposal aims to achieve an efficient level of service within the vicariate through the necessary technological implementation to digitize archives and with appropriate staff training, ensuring they acquire the skills needed to achieve this objective. The limitations addressed in this work relate to the inability of some collaborators to provide prompt and effective service to parishioners through the VAZ due to the lack of technology and ICT knowledge. The proposal is important for the institution and its staff, as the improvements achieved in this regard will save resources and human effort by optimizing internal communication, making processes simple and viable, and improving the skills of those who make up the organization throughout the province. Furthermore, the implementation of these improvements will contribute to increasing productivity and cohesion, facilitating effective and modern managemen.