Implementación de un modelo de liderazgo transformacional bajo el esquema de Management 3.0 para fortalecer la satisfacción laboral en los equipos de trabajo de una empresa de servicios exequiales en la ciudad de Loja

Abstract

Abstract: In recent years, transformational leadership has gained prominence as a strategic pillar for strengthening organizational culture and enhancing human talent development. This project aims to design and implement a transformational leadership program for the leaders of Servicios Exequiales S.A., based on the principles of Management 3.0, with the purpose of promoting collaborative work environments focused on employee well-being. The proposal aims to develop skills such as effective communication, emotional management, and participatory decisión-making, thereby strengthening self-management and organizational commitment. Through the implementation of Management 3.0, it seeks to promote team empowerment, enabling leaders to act as guides for organizational development. Consequently, improvements are expected in job satisfaction, the strengthening of organizational culture, and the optimization of the work environment aligned with institutional values, thereby driving organizational performance and sustainability. Additionally, the project will enable the organization to adapt to changes in its environment, enhancing its competitiveness and capacity for continuous innovation for the benefit of all its employees and stakeholders.