Diseño del Cuadro de Mando Integral para la Coordinación General de Contratos de la Gerencia de Refinación de EP Petroecuador del año 2015

Abstract

Continuous technological, sociocultural, political, changes cause the structure of an organization is increasingly complex to manage, so as to increase productivity, it is necessary to evaluate certain performance indicators that will be generated as part of the Balanced Scorecard ; in this context, the scorecard represents an appropriate tool; It facilitates the implementation of a strategy to make it perform efficiently, providing the right way to communicate the mission and translate it into goals and indicators. With the development of this work it is intended that the organization use the Balanced Scorecard as a tool for conveying the strategic objectives defined a set of measures designed according to some parameters for measuring business management.

Thus, a development of prospects Scorecard with which seeks to identify the contribution that each of these feeds the fulfillment of the mission and productivity as part of the value chain of the "General Coordination took place EP Petroecuador contracts