Diseño de un modelo de gestión por procesos del área de talento humano, para las áreas administrativa, comercial y técnica de la empresa Biozone O3

Abstract

The research project "Designing a management model processes the area of ​​human talent, for administrative, commercial and technical areas of the company Biozone O3 Quito 2016", it aims to establish the diagnosis of the current situation of the company, in administrative, commercial and technical processes; this will provide us the information necessary for the redesign of the charges, based on the growing needs of the service processes such as sales and after sales service. The methodology used in the development of research and interviews and surveys provide baseline data for the redesign of business processes, with an opportunity for internal growth for professionals who work from home and who know the business, providing more competitive with the management and proper use of financial and human resources. In addition to redesigning processes improve interaction between departments decreasing time to purchase sales and service in the Ecuadorian market imposed by the satisfaction given to the customer.