Propuesta de mejoramiento de los procesos del departamento de adquisiciones papelería de la empresa Pa-Co Comercial e Industrial S.A., años 2014-2016 /

Abstract

The survey of processes carried out in the present investigation has allowed us to know in detail the activities carried out within the procurement department of stationery, as well as to propose a series of improvements that focus mainly on reinforcing control over processes through The insertion of management indicators that what they do is to produce results that show the improvement points of the current process. In the same way, the survey of the processes carried out is based on the purchasing area for the lifting of processes in the other three departments that compose it, since it is clear that there are procedures that are not formally established, with no control parameter and therefore no expectations Of improvement. Finally, the knowledge of the processes followed for the importation of traditional stationery products as well as books and texts show the complexity of purchasing management in an environment in which projection and analysis become vital tools