Diseño de un programa de formación para la gestión administrativa del personal de enfermería en la Clínica de Especialidades Tumbaco

Abstract

Abstract: The purpose of the research is oriented to professional development in the administrative processes of the nursing staff of the Tumbaco Specialties Clinic, since there is no induction to carry out these administrative processes properly and avoid making mistakes that affect the quality of service and care. Thus, the need arises to develop training in the administrative processes of the emergency area of the nursing staff, to induce, reinforce and strengthen the step by step of most of the procedures or activities that are performed in this area, in a more interactive, fast, simple and available at any time for the staff that works in the service. To achieve the above, a training program was designed on the Moodle platform. The type of research was descriptive, quantitative, where information was obtained by means of test-type surveys applied to the nursing personnel, where the training needs of the same were determined. Twenty-five people were surveyed, where the main result was the training needs.