Análisis de la contribución del desaprendizaje organizacional, la gestión de calidad y el desempeño en las pymes de la ciudad cuenca, del sector de la industria de bienes de producción del Ecuador en el año 2023

Abstract

Abstract: This research analyzes the contribution of organizational unlearning, quality management and performance of PYMEs in the Cuenca city of the producer industry sector. Highlighting the importance of continuous training in the workplace, starting whit the elimination of obsolete information in order to learn new methods that generate an impact on functions and contribute to the solution of problems. The study is exploratory - descriptive. The methods used are inductive, analytical and exploratory. Additionally, quantitative methodology is used to know the degree of contribution of organizational unlearning. This study consists of three chapters, starting with the theoretical foundation, this being the theoretical and contextual support; continuing with the methodology, identifying the strategies to follow in the research process; concluding with the analysis of the results, processing all the research information. It was possible to diagnose the situation of unlearning, quality practices and performance, this provided important quantitative data to propose improvement strategies in the management of the PYMEs analyzed.