Salud mental, el capital psicológico y satisfacción laboral en trabajadores ecuatorianos en el sector bancario de la ciudad de Gualaceo durante el año 2023

Abstract

Abstract: The objective of this research was to determine the prevalence of mental health, psychological capital and job satisfaction in Ecuadorian workers in the banking sector in the city of Gualaceo during the year 2023. Through a descriptive - non-experimental and cross-sectional methodology, an analysis was made of 50 employees working in the banking sector in the cities of Gualaceo and Paute through the application of four instruments: Ad Hoc sociodemographic and labor questionnaire, DASS - 21 questionnaire, psychological capital questionnaire and job satisfaction questionnaire. The results showed a prevalence of 51% male sex, 46% were married or in a free union, 96% worked full time, and 54% in private institutions; absence of depression (84%), anxiety (69%) and stress (88%) respectively; high values in hope (37.90), efficacy (37.69), optimism (35.54) and resilience (33.95); and in intrinsic satisfaction (41.76) as well as extrinsic satisfaction (47.4). The conclusion is that there is good mental health, psychological capital and job satisfaction among bank workers.