Diseño de un modelo de gestión por procesos para la Unidad de Riesgos de la Cooperativa de Ahorro y Crédito Juventud Ecuatoriana Progresista Cía. Ltda

Abstract

The current development of titling work is to design and implement a process-based management model for the risk unit of the Cooperativa de Ahorro y Crédito "Juventud Ecuatoriana Progresista Cía. Ltda. ", For which different sources of information were analyzed. In addition, a map of processes was elaborated whose purpose was to visualize the interrelation of the different processes carried out by the company. Finally, the improvements, which contributed to the integration and adequate unification of the procedures for the unit of risks, were identified and proposed, each of them being established: objective, responsible and flow chart in addition to the definition of indicators to measure, analyze and propose actions in their processes, so that these are effective under quality standards, contributing to the timely prevention of financial and non-financial risks as well as the satisfaction of senior management and internal customers.